Starlink Suffers Global Network Outage

Elon Musk’s satellite internet company, Starlink, experienced a global outage on Thursday that affected tens of thousands of customers. The rare disruption lasted approximately 2.5 hours, and service has since been restored.

According to Reuters, Starlink users in the United States and Europe began experiencing service disruptions around 3:00 p.m., with around 61,000 users reporting the issue on the outage tracker Downdetector.

The company acknowledged the disruption shortly afterward on the social media platform X and shared updates on its progress in resolving the issue.

“Starlink is currently in a network outage and we are actively implementing a solution,” wrote Starlink in a post. “We appreciate your patience. We’ll share an update once this issue is resolved.”

Starlink is currently in a network outage and we are actively implementing a solution. We appreciate your patience, we’ll share an update once this issue is resolved.

— Starlink (@Starlink) July 24, 2025

Starlink, which serves 6 million users across 140 countries and territories, did not specify how many customers were affected. However, the company confirmed the outage lasted more than two hours.

Michael Nicolls, Vice President of Starlink Engineering at SpaceX, provided more details through his personal X account.

“Starlink has now mostly recovered from the network outage, which lasted approximately 2.5 hours,” wrote Nicolls. “The outage was due to failure of key internal software services that operate the core network.”

Nicolls and Musk apologized to users about the disruption and assured they are taking measures so that it won’t happen again.

Such a major disruption is rare for Starlink, and this marks the first global outage in 2025. A few months ago, NASA warned Starlink about solar activity affecting its satellites’ speed and raised concerns about possible debris.

“This is likely the longest outage ever for Starlink, at least while it became a major service provider,” said Doug Madory, an expert at the internet analysis firm Kentik, to Reuters, and described the incident as unusual.

According to The Verge, the disruption also affected Ukrainian troops who use Starlink’s satellite internet for their military operations.

Starlink hasn’t provided more details for the incident after announcing the network had been restored.